YOU HAVE QUESTIONS, WE HAVE ANSWERS
FAQs
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All appointments require a non-refundable, non-transferable deposit at the time of booking -- Your deposit will go towards your service .
This policy ensures we partner with clients who are committed to their healthy hair journey, value our stylists’ time, and help prevent any payment-related confusion.
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- A 15 minute grace period is provided.
- A $15 late fee applies after 15 minutes. Please notify the salon at 404-642-8552 if you're running late.
Failure to notify may result in loss of deposit and rescheduling based on availability. Walk-ins are not guaranteed. As it may affect the clients after you.
-If you are over 30 minutes late and it impacts the next client, your appointment will be rescheduled, and your deposit forfeited.
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• All HAIR INCLUDED service reschedules require at least one week’s notice. Anytime after will forfeit your deposit.
• Any HAIR INCLUDED service cannot be changed after hair has been purchased and deposit has been paid.
• All other services require a 72 hr minimum notice for rescheduling/changes. • Cancellations/Rescheduling within 24 hours/same day: 50% of the service will be charged.
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FOR MORE INFORMATION VISIT OUR POLICY PAGE
