FAQs

-Click on our appointments tab -All appointments are on a 1st come 1st serve basis.

Card only. Cash welcomed for tips.

Yes we service children 7+ Please note that our children’s services are reserved for those with prior salon experience. We are committed to maintaining a calm, positive environment, and if a child becomes uncomfortable at any point, we will immediately pause services to ensure their well-being.

Yes we do! Although making an appointment is highly suggested to prevent long wait times.

-We want you doing less work as possible, however feel free to check with your stylist prior to your appointment for any prep recommendations based on the service being rendered

-Absolutely not! Let’s us make you have one less thing to worry about.

All appointments require a non-refundable, non-transferable deposit at the time of booking -- Your deposit will go towards your service . This policy ensures we partner with clients who are committed to their healthy hair journey, value our stylists’ time, and help prevent any payment-related confusion.

- Yes, all 1st time clients require a consultation or scalp analysis to address any hair or scalp concerns

- A 15 minute grace period is provided. - A $15 late fee applies after 15 minutes. Please notify the salon at 404-642-8552 if you're running late. Failure to notify may result in loss of deposit and rescheduling based on availability. Walk-ins are not guaranteed. As it may affect the clients after you. -If you are over 30 minutes late and it impacts the next client, your appointment will be rescheduled, and your deposit forfeited.

• All HAIR INCLUDED service reschedules require at least one week’s notice. Anytime after will forfeit your deposit. • Any HAIR INCLUDED service cannot be changed after hair has been purchased and deposit has been paid. • All other services require a 72 hr minimum notice for rescheduling/changes. 

 • Cancellations/Rescheduling within 24 hours/same day: 50% of the service will be charged.

• After one no-show, future bookings require a 100% nonrefundable, nontransferable deposit. • No-call/no-show: Your card will be charged the full service amount.

 • Hair-included service cancellations: Deposit is forfeited, and the full service amount is charged.

Because we’re an intimate salon space we ask you keep the number of guest with you at a minimum unless being serviced. -No kids allowed unless being serviced. -No extra guest allowed unless being serviced